Our one-stop online pharmacy solution in mental health and wellness will get you started today. 

Initial appointments are $199. They last between 10-20 minutes since our providers review your information and think about your medical history ahead of time. The initial appointment is for listening to you, crafting a treatment plan together, and reviewing your goals. We don’t waste your time.

After the initial appointments, our monthly refill request fee is just $99/mo. The membership fee includes follow-up appointments, access to our care team and providers, and convenient online refills. You may not require an appointment each month, but our providers will still review your medical history and progress that you may submit in order to issue an online refill.

Treatment costs are not included in these prices. Out of pocket costs for the treatment (without insurance) range from $20-40/mo. With insurance, it’s just the copay.

We do not accept insurance for appointments.

Step 1.
Fill out and submit the medical questionnaire on the home page. Please answer truthfully as your provider will use your responses to understand your medical condition.

Step 2.
After submitting and completing the payment form, you will receive a couple of emails to sign in to our patient portal www.onpatient.com and schedule a video appointment,  as well as an SMS with an assessment questionnaire that must be completely filled out. 

Step 3.
If treatment is issued,   you will pick up  your medication from your local pharmacy

Step 4.
Now that your initial consultation is complete, you will receive a link to Physitrack which will be sent by the prescribing physician that will give you a simple fitness program to get started for the first 60 days. After 30 days, if you continue on the your program,  you are charged the monthly refill fee of $99 which is charged by MD Exam for your treatment assessment on your refill.  Once charged and approved 30 days after your original prescription, will you be able to pick up your medication where you first filled your prescription which is typically your local pharmacy or choose our Amazon Pharmacy 2 day Free delivery.

We do not accept insurance for appointments or Refill Request.

You can use your insurance on any medications you are provided. The cost would be just the copay you would also pay at any other pharmacies. Working with us, you will have more convenience with free shipping, faster insurance processing, and more support. It will be up to your insurance plan to decide if the medications would be covered.

We do not accept any insurance for appointments with providers or medicine costs. 

After your initial appointment, you will have a monthly refill request fee. The monthly refill request fee is $99/mo. Below are what’s included in the monthly medication fee:

Care team and physician messaging – Your provider and our care team will be in constant communication with you. In order to assure that you and your treatment plan have the best compatibility, we will ensure that your provider is aware of any major fluctuations in your health. Of course, if you have any questions, you are welcome to reach out directly and our care team and providers will respond within 24 hours.

Online refills and reminders – Refills vary depending on the types of treatment plans. We will proactively reach out and ensure that you are provided a refill request link when your treatment medication is 3 days from expiring and your refill fee has been submitted.

Free delivery or local pick-up for treatment orders – You are welcome to pick up your Rx at your local pharmacy or choose Amazon Pharmacy for mail order, 2-day free delivery. 

Referrals – Chrysalis Health,  a proven leader in the mental health and behavioral health arena, will help coordinate and provide any and all treatment support. Chrysalis has over 1000  therapists in their network to ensure that your medical needs and data are shared in a secure and HIPAA-compliant manner. Therapists having your data will ensure that they have the most up-to-date information to guide you emotionally.

Health dashboard – Monitor your health with our dashboard and online assessment tools is key.  Our in-house assessment tools allow you to track your progress on assessment from day one of your treatment program into post-treatment.  You can also message your doctor and chat with us at any time.

Yes – if you want to have continuing care and refills.

If you complete the initial appointment and are provided a treatment plan, you qualify for the monthly medication program. In order to continue with your treatment plan, you are required to be part of our monthly refill request program, which is $99/mo.  The MD Exam Telehealth group charges every time they review your medication refill request form.

Continuous Care

Our providers will continue to review your assessments and treatment plan as long as you’re part of the monthly refill request program. You will be able to schedule follow-ups at your provider’s discretion. Initially, these may be month-to-month, but afterward, you may also submit a written narrative for your provider to review and track your health progress. The costs include follow-up appointments.

Online Refills

Treatment for ADHD and several others meds only grants 30 days at a time to prevent potential abuse.

In order to have access to online refills, you are required to give your provider an update on your health. This is routinely done with a follow-up appointment but may also be done with a written narrative of your health for them to review.

Cancel Anytime

You may cancel the monthly medication program at any time. However, in order to reactivate the monthly medication fee program,  you are required to start over with the initial appointment.

Rescheduling & Cancellation
You may reschedule or cancel your appointment up to 2 hours before the appointment time. Your provider needs to prepare for your appointment so this policy is to respect their time. There are no refunds 2 hours before the appointment.

Late
Your provider will wait for you for 10 minutes. If you arrive past this time, your provider will mark your appointment as a no-show. Since the appointment is 15-25 minutes, tardiness impacts their abilities to properly consult and diagnose you.

No Show
There are no refunds or rescheduling for no-shows. We send plenty of reminders through email and texts, including one at the start of your appointment. You may reach out to our support team at support@science.co for options.

Refunds
You may request a refund up to 48 hours before your appointment by cancelling your appointment.